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TweakFS Refunds Policy
The following information sets out the refund and returns policy for TweakFS products, one that we feel is fair and balanced and which outlines the responsibilities we have as the seller, and the responsibilities you have as the buyer.

Important: By purchasing from TweakFS you imply that you also agree to this policy so please read it carefully. If you do not agree with this policy please do not purchase any TweakFS products.

OUR RESPONSIBILITY

  • Support: TweakFS fully backs and supports its software. We pledge to work with you on a personal level to promptly sort out any issues to get you up and running even if any problems arise after evaluation and purchase.

  • Free Demos: Due to the confidence we have in TweakFS products, all that are purchasable directly from us are provided up front as free, working demos (they simply unlock via a downloaded registration key).

  • Try Before You Buy: Providing free demos exposes us to piracy but in spite of this our firmly held belief is that no one needs to purchase our products without first trying them for free. This model is a protection for you as the consumer, and for us as the software provider, especially in the case of intangible electronic download products.

YOUR RESPONSIBILITY

  • Evaluate: In view of the above free demo policy and the impossibility of retrieving a registration code after it has been released, it is therefore your responsibility to carefully evaluate the software prior to purchase.

  • Read: Part of the evaluation is that you also need to read the product description carefully, especially any limitations, minimum system requirements or compatibility notes. Please do not quickly skim over the description, read it fully to get a good grasp of what the product does. If there is anything you don't understand feel free to ask us for more details.

WHEN A REFUND IS PROVIDED

Refunds will only be provided if the product is defective (i.e. based on the description given on the product page) and not because the product does live up to a pre-conceived expectation.

If after reasonable attempts made by us to help you over a period of 14 days, a major defect remains in the software and you are unable to run it on your system you are entitled to request a refund. We will review the request in harmony with the following information:

CD-ROM Products

  1. Fill out this LETTER OF DESTRUCTION # and mail it to TweakFS (postal address below).

  2. Return the product to TweakFS in excellent condition within 30 days of purchase.

  3. Delete all copies of the software in question and all registration codes from your email client, internal/external hard drive, flash drive, USB thumb drive, SD card, floppy disc, optical disc, server, cloud backup service or any other file storage device.
Download Products

  1. Fill out this LETTER OF DESTRUCTION # and mail it to TweakFS (postal address below).

  2. Delete all copies of the software in question and all registration codes from your email client, internal/external hard drive, flash drive, USB thumb drive, SD card, floppy disc, optical disc, server, cloud backup service or any other file storage device.
# A Letter of Destruction (LOD) is a legally binding document that certifies that you have uninstalled and destroyed the product from your computer system and will make no further use of it or of any backups you may have made.

TweakFS Postal Address:

TweakFS
10 Adelaide St
Dandenong VIC 3175
AUSTRALIA

This refund policy only applies to software purchased from the TweakFS Shop. We cannot enforce this policy on third-party vendors who have their own terms of service. If you purchased the software from another vendor please view their refund policies or contact them directly for more information. If you are referred to us by the third-party vendor then the above-mentioned policy applies.

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Specials
TweakFS Utility Bundle (FS9)
TweakFS Utility Bundle (FS9)
Discounted Price:
US$45.55
Full Price:
US$72.30